Most of our customers love what they get — and many come back for more. But just in case something’s not quite right, we offer a 100% Satisfaction Guarantee.

If you're not completely happy with your order, contact us and we’ll sort it. You can also check out our Returns & Refunds FAQ for more info.

If you find the same product (of equal quality) cheaper elsewhere, we’ll refund the difference. Just contact us with a link and we’ll take a look. It’s got to be genuinely like-for-like — same quality, same product type. And if it’s one of our own designs, chances are they nicked it.

Yep — it happened once.

There are cunts out there, after all. Someone tried to price-match us with a shocker: a low-grade, blurry knock-off that looked like it had been printed with a potato.

Our mugs are guaranteed dishwasher-safe, with bold, long-lasting prints. Someone out there might sell cheaper — but it’ll be a piece of shit.

Ours? Pure quality.

Full details are in our Returns & Refunds FAQ, but in short: if something’s wrong, we’ll fix it. No stress, no attitude. Just let us know.

Personalised items can’t usually be returned unless they’re damaged or faulty — but we’re not robots. If there’s a genuine issue, contact us and we’ll see what we can do.